That huge group of people in the United States born between 1946 and 1964 have been dubbed the “Baby Boomers.” Is this a major target for advertising professionals? Yes, and for so many reasons. Think of just one statistic: baby boomers alone will double the size of Medicare coverage in 10 years (2011-2021). As we all know, this is driving politicians crazy, because they just can’t grasp the magnitude of the issue while attempting to do their most important job, getting re-elected.

What does all of this have to do with you, the advertising guru? It is new business! This group of baby boomers is much more mobile than previous generations, and they have money to spend. They may also have a real underlying incentive to move; they have been taking care of kids and grandkids and now they want to find their “happy place,” that next stage in their life.

At this juncture these baby boomers are moving from their old home to a new one – maybe with fewer stairs and less square footage to upkeep, less outside maintenance – and perhaps a new location in the south or southwest for warmer weather. OK, some of us move to be closer to the grandchildren, because they need us, right?

No matter what the reason for the move or how you perceive it, this migration is a growing opportunity to an astute advertiser. It is new people and new money moving to your part of the country, and they will need new services. That’s where you come in! You introduce them to the services that you represent. You brand or re-brand those services for a living, and this is your big chance for the next 20 years of opportunity. Another thing to consider regarding baby boomers is that they carry with them a lot of predictable media habits. Sure, some will change…but they accept a certain type of media into their lives each day, sources they’ve come to like and trust. They want their news a little bit more on the conservative side, and they like prime time programming like NCIS, 20/20, Grey’s Anatomy, and a lot of prime time professional sports. Their news is often preferred early in the day rather than late at night, and movie choices could be all over the map.

In a nutshell, baby boomers are a big market, on the move with a lot of money and some predictable media habits that are affordable for advertisers. All you have to do is put together an ongoing advertising campaign to reach them! Now get started!

We are an advertising agency in a top 100 market. If, like me, you are in the business of advertising, you’ve been to dozens of self-serving presentations on how to your client’s sales. Are the presenters the solution because they have the answers? Think back. Doesn’t it always come down to using one media or research company or an over-used formula for success? Why don’t we take a fresh approach!

Let me give you that fresh approach. It’s one that makes sense, and is very believable for both you and your clients. MOVING. Yes, people moving. Those people moving into town, out of town, and around town…for whatever reason, are a great opportunity. They may be moving because of the grandkids, or it may be for warmer weather, a job opportunity, or another significant change in their family or lifestyle. But whatever the reason for this annual turnover in your town, it may be the biggest and easiest advertising opportunity in the country because it is believable.

How do you get started? Check out your town’s turnover rate, and see if it might be the best thing you can focus on for advertising effectively. Who can argue with migration into and out of the area? Whether people are coming or going, businesses can benefit from knowing about the movement, and why shouldn’t the information come from you? It makes you sound smart!

Check the county offices for available data, and check out the telephone companies for changes in white pages listings year-to-year. Check county property tax data, and trusted media research services for their annual turnover rate figures. You’ll get some answers and can run with the ones that will be accurate and believable to business owners. With these results, begin presenting to your clients, then move to potential new clients who will need the information.

For example, in our metro area of approximately 600,000 people, we have fluctuated from 22% to 28% per year population turnover. That averages out to 25% annually and 2% per month. In just two years we turnover 50% of the whole population. Yes! One-half of our town moves every two years, and that has been the case for 30 years. Are the lights going on upstairs? That’s a very big deal, and everybody needs to know that figure in order to run their business better. You can be the hero, the expert, the advertising person with the answers. Older companies in our town absolutely need to replace 2% of their customers monthly, and 25% every year. New companies starting up therefore have an untapped market to pursue because new residents have no established loyalties to the old established businesses. You benefit either way, because you have answers and valid solutions on how to brand or re-brand both old and new companies in the minds of the consumers. You win, and the clients win. You just have to do a little homework and put some programs together for advertising campaigns that reach the new residents quickly.

What comes first…a MARKETING PLAN or MARKET RESEARCH?

Some business people prefer, and assume that their advertising agency will present, a Marketing Plan first. Our advertising agency has been successfully conducting business for over 35 years, and yes…we conduct market research, and would advise to always research the market first. It can be a surprise to businesses to find out the latest status and condition of the market. Old, dated secondary research is just that. Don’t gamble with a client’s future and finances, or your own reputation as a professional.
We always suggest that you get the most up to date data available from the market research before you put the marketing plan together. New and well-formulated research questions should reveal information about the client’s industry and their competitors that may be unexpected. The questions and their answers will give you what you will need to help the specific client, but should always be constructed so that the answers guide you in the advertising campaign that follows. As always, the axiom in research is “garbage in, garbage out” – so get the good stuff. It will help you intelligently craft an advertising campaign that works, and a brilliant marketing plan.
Consider this: What banker would fail to be impressed with an ad agency that walked in with a marketing plan constructed with fresh, current market research and an advertising campaign that directly follows in line with the up-to-date market research? Once a commercial loan officer has this professional package in hand, making a decision is easier. You will have presented data they don’t have no matter what their background is. For example, without your fresh market research did they know that the research reveals that they are 5th in the market today? Or that with a proper branding message that position could move from 5th to 1st within 12 months?
It’s not only possible, but if the marketing plan is executed as proposed, using the right media and creative commercials, you might well shorten the 12 month proposal date. Either way, the market research that went into the marketing plan is critical, and should provide the information that all parties need to profit.

Fast Branding Using Your Commercials

You might be surprised at how fast you can brand, for your own business or for a client. Many people assume that branding will take three or four years, but in the majority of cities and towns, the job can be done right in as little as 12 months provided your commercials are written with the new brand in mind.
To quote an old football statement, “plan your game and work your plan.” Or in this case, paraphrase it to “plan your work and work your plan.” And when developing a brand, “plan your brand and work your brand.” This isn’t a catchphrase, it’s an absolute necessity. Deviating from the game plan will mean that establishing the branding takes longer, costs more in media dollars, and will discourage the client who is always looking for faster results.
When it comes to branding, remember who is paying you and keep that client informed. At the start, the client is on your side, and proud to be branding their business. Sooner or later, that client will ask you “when does this start working?” He/she is not referring to the improvement in name awareness or perceived value for a product or service. You are being asked about net new customers, better market share, improved buying power…and most importantly, increased sales. This client has to pay the media, the creative team, and…oh yes, you. So as the advertising expert, what will you tell the client?
Use our example as a guideline, adjusting for the size and nature of your own town. Our advertising agency is located in a city with a population of 600,000 and a broadcast area reaching 1.5 million. When branding and using the commercials we create from our market research, we expect those commercials to start penetrating and establishing name awareness and improving the market share within approximately 120 days. We expect positioning to improve monthly thereafter, and branding to be working by the 12 month mark. These are realistic expectations, but if it’s faster, you’ll be a hero to the client.

ADVERTISING Starts with Studying Real Product Demand
In advertising, can you really expect to get the positive results of increased sales and better market share if you don’t know the demand for the product? If the demand is high, did you undersell it? Conversely, if there is very low demand, is there anything you can do to improve on the lack of interest? Advertising can be costly, and if it doesn’t work due to lack of demand your client will have a poor impression of you and your company. The client will never forget the amount of money wasted on an unsuccessful campaign.
How can this be avoided? You can study and research local sales, national sales, sales trends and other secondary marketing research to determine the interest level for the product or service. There may be sales tax figures available from your city, or unit sales figures for products such as automotive that will give you an indication of demand.
If your secondary research sources are inconclusive, suggest conducting your own research to the client. This primary research is both qualitative and quantitative, and conducted to determine if the public wants to buy what the client is selling. Don’t be vague. You are spending a client’s money, and they expect value…and a return greater than what they spent. With the market research you are determining if the public has an interest in the product/service, and the likelihood that they will purchase from the client. If they are inclined to buy, you are finding out at what price, when, why, and where. Using this research will aid you in determining how to create the advertising that will get their attention and build name awareness for the client. It will take time, effort and money, but the client is doing it to make more money. If the advertising has the correct keywords, gets attention, and is memorable then your commercials will sell, and continue to sell. You will create and be fulfilling demand while you build a perception of value for the product or service.
With this research element completed, you are ready to develop an advertising campaign that can be used for television, radio, newspaper, direct mail, billboards and collateral materials. The advertising can also be part of the website. If your advertising incorporates the buying attributes discovered in your research, you will win the market’s attention and get the client’s phone to ring and new prospects walking in their door. That is what good advertising does for a client.
When you understand its power, a little primary market research can be your best friend in business. It allows the client to jump to the head of the market, and is a great insurance policy for the agency. The new and improved advertising will generate great word of mouth for the campaign, and prove to the client that you are an excellent partner for their business. Put the results of the research into the advertising campaign…it works!

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